Shipping Policy |
As kukrimart.com believes in quality services, we are offering different types of options for the shipping your valuable goods to the destination. We ship all ordered items via Cargo or courier services (door to door service) like UPS, DHL, FedEx, TNT, ARAMEX, SKYNET etc. however unless we may ship if customer chooses other available Shipping options as well. We calculate shipping charges based mostly on the weight (in some case, if the product is too light by weight after packing or more uneven size than the airlines cargo standard size value, we they can charge more than its actual weight is)of the product after packing and distance but not on the value of the items. Our intent is to charge you about what it costs us to ship it and we have set up this page to help you in determining the approximate costs. Once you complete the order details, there after, it will be easy for us to calculate what will be the total weight after packing and we will be notified immediately in ORDER CONFIRMATION email for your further order reference.
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| Terms and Conditions for Shipment |
- Mode of the shipping is depending on the choice of customer and it should be finalized by them.
- Shipping cost comes different between the services provided by the shipping company and their services i.e. different courier service, air cargo (air cargo air port service), Land and sea cargo to the nearest port. It’s depending on the volume of the shipment.
- Time frame to reach the shipment to customer depends on the destination. It might take from a week to several months to receive your order, depending on the shipping option you select.
- Since all our products are handmade goods (Handicraft), there would be slide variation in sizes and weight after packing.
- All the rates quoted (unless specified) are FOB price (Kathmandu); which includes all the necessary documentation charges, custom clearance charges, taxes, levies, packaging charges and local transportation charges inside Nepal. It does not include any shipping, handling and insurance charges.
- Mode of shipment normally is determined by the customer, but certain products, according to value, must be shipped by specific carriers and methods to insure safe delivery.
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| Air Cargo and Courier Delivery |
This is a new option and service provided to our valuable customer is getting very affective now a days. We don’t have this service in all the countries but we are tying to manage to as more country as possible. In this service, the goods will first fly by the air cargo and when it reach to the nearest airport of our customer, we contact our local agent to give the home delivery clearing the custom and paying all the charges which is needed there.
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| Other services |
We have other alternative cargo services to deliver your shipment. We can give service By Air/Sea Cargo and Sea Cargo. Both of these ways takes much long time than any other delivery system. If your order is going be in huge quantity (more than 500 Kg) and you are looking for cheaper way to deliver your goods, in that you can use this Air/Sea Cargo or Sea Cargo. Please contact us for more detail about these services.
Note:
- Customs clearance or duty tax charges and any other charges concerning the product or consignment are levied according to the rules and regulations of the destination country, and must be paid by the customer in his country.
- In case change of address or incorrect, incomplete address given by the consignee, the additional cost of delivering to the right address will be bear by the buyers.
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| Packaging: |
Packing is the most important before it ship. Since all our products are handmade (Handicraft) items, there would be slide variation in sizes and weight too. Every Gurkha Khukuries (Kukries) are packed individually by Nepalese handmade paper which makes a complete Nepali handicraft souvenir and than raped with air babul rap or with soft foam for the safety and than packed into strong wooden box. |
| Sample Policy: |
We offer samples to only to those queries is looking to purchase in bulk to re-sale. Our aim is to make you 100% satisfy with the quality of the product. So, these samples may be delivered to the customer accordingly:
- Free of cost: Some products whose worth value is less than 30 USD will charge will be absolutely free but shipping charge (courier charge) to be paid by the client.
- Charging with client: If your interested sample product worth goes more than 30 USD, in this case the client have to pay both (Goods charge and shipping charge)
Note: All the rights are depended on the management team of the company. Please e mail us at info@kukrimart.com for further detail.
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| Discount Policy: |
Kukrimart.com doesn’t have any discount policy for the purchase of single or two pieces purchase. But client will get some percentage discount on some product. All depend on your order quantity. To know more about our discount policy, please e mail us at info@kukrimart.com . We will advise you concerning your order. |
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